Elevating CRM for Higher Retention & Growth.
CRM is more than just a tool—it’s the heartbeat of customer loyalty. With the right mix of strategy, data, and creativity, I help brands boost conversion, strengthen retention, fuel growth, and turn every interaction into an opportunity.
Turn CRM into your growth engine
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CRM Audit
Not sure where to start? Get a deep analysis of your CRM with strategic and operational recommendations—a clear, no-guesswork roadmap to maximise efficiency and lift retention.
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CRM Strategy
Ready to scale? I design tailored CRM strategies that transform your customer management into a true growth engine—driving retention, conversion, and lasting loyalty.
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CRM Retention
Think of me as your CRM partner—leveraging customer insights to design targeted, automated campaigns that reduce churn, drive repeat purchases, and maximise lifetime value.
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Omni-Channel CRM Campaigns
Get expertly crafted campaigns for email, SMS, in-app messaging, WhatsApp, and web push. Drive conversions and boost customer retention by engaging your customers with personalised communications on the platforms they use most.
Schedule Your Free Strategy Session
Ready to unlock the full potential of your CRM? Schedule a consultation to discuss your specific challenges and build a roadmap for growth.
Get to know me
Hi, I’m Simon — a CRM and digital marketing expert with 10+ years’ experience helping brands boost retention, conversion, and long-term growth through data-driven strategies.
